Frequently asked questions

We’re here to help. Below you will find answers to some of the questions we get asked most often about our services.

The support you access depends on your career situation. We work with you to understand your ambitions and help you find your next job. Support may include one-to-one coaching; online workshops and access to a range of ‘self-serve’ tools through our Virtual Resource Room, such as resources, tips and videos. We work with you to understand your ambitions and help you find your next job. Support may include one-to-one coaching; online workshops and access to a range of ‘self-serve’ tools through our Virtual Resource Room, such as resources, tips and videos.

You can use our Resource Room to access a range of invaluable resources, tips and videos that will help you with your job search. You can access them whenever it suits you, choose the resources that are right for you, and work through them at your own pace. 
Our resources include guides exploring career planning, resume writing and interview skills. You can also schedule an appointment with our Service Providers to discuss specific aspects of your job search requirements.

Yes, we can! Having a clear goal in mind when preparing for your job search is very important. It’s important to make sure you understand your career options and what you need to do to reach your goal. Contact us to learn how.

We are able to provide funding for certain types of training, depending on your situation. If you’ve got the right skills and just need a particular piece of training, for example ProServe or Forklift Training, to meet the requirements of a job then we can support you. We can only support training courses that are no longer than two weeks long full time, or six weeks long part time. All training courses must lead directly to an employment offer or have been requested by an employer when a job offer is made.

Yes. We help you identify the skills you have that can be transferred into other fields, and then help you identify jobs that would be a good fit for you. We also have access to up-to-date labor market information that will give you the inside track on who is hiring now.

Everyone is different and it will depend on the type of support you need. Once you’ve registered, we’ll agree a schedule of appointments with you. On average we expect that you’ll communicate with us once a week. The Employment Ontario York program is currently accessible online to support you through this unprecedented time. You can speak to your Career Advisor via email, phone and Microsoft Teams.

A recruitment agency works directly with employers to find applicants suitable for their job openings.  We are not hired by employers to help them fill their job vacancies.

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